Cookie Policy

Effective Date: October 1, 2025
Last Updated: October 1, 2025

Introduction

This Cookie Policy explains how knowingtreejourney (“we,” “us,” or “our”) uses cookies and similar tracking technologies on knowingtreejourney.com (the “Website”).

By using our Website, you consent to the use of cookies as described in this policy. This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies allow the website to recognize your device and remember information about your visit, such as your preferences, login status, and browsing behavior.

Cookies typically contain:

  • The name of the website that placed the cookie
  • The lifespan of the cookie (how long it remains on your device)
  • A unique identifier (a random string of numbers and letters)

Why We Use Cookies

We use cookies and similar tracking technologies to:

Essential Functionality: Enable core website features like user authentication, account access, and assessment delivery.

Performance and Analytics: Understand how visitors use our Website, which pages are most popular, and how we can improve user experience.

Personalization: Remember your preferences, settings, and previous interactions to provide a customized experience.

Security: Protect against fraudulent activity, prevent spam, and secure user accounts.

Marketing and Communication: Track the effectiveness of our marketing campaigns and deliver relevant content.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the Website to function properly. Without these cookies, services you have requested (such as logging into your account or making a purchase) cannot be provided.

Examples:

  • Session cookies that maintain your login state
  • Security cookies that authenticate users and prevent fraud
  • Load balancing cookies that distribute traffic across servers
  • Cookie consent preference cookies

Duration: Session-based (deleted when you close your browser) or short-term persistent

Can Be Disabled: No – these cookies are required for basic functionality

2. Performance and Analytics Cookies

These cookies collect information about how you use our Website, such as which pages you visit, how long you stay on each page, and any error messages you encounter. This information is aggregated and anonymous.

Examples:

Google Analytics 4:

  • Tracks page views, session duration, and user interactions
  • Analyzes traffic sources and user demographics
  • Measures conversion rates and goal completions
  • Cookie names: _ga, ga*, _gid, _gat

Ahrefs:

  • Monitors SEO performance and website health
  • Tracks search engine visibility and rankings
  • Analyzes backlink profiles and referring domains

Screaming Frog:

  • Site crawling and technical SEO analysis
  • Identifies broken links and technical issues
  • Monitors website structure and performance

Duration: Up to 2 years (Google Analytics), varies by tool

Can Be Disabled: Yes – through browser settings or our cookie preferences (does not affect Website functionality but limits our ability to improve user experience)

3. Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and region.

Examples:

  • Language preference cookies
  • Assessment progress tracking cookies
  • Member dashboard customization cookies
  • Video/audio player settings
  • Theme preferences (light/dark mode)

Duration: Up to 1 year or until manually deleted

Can Be Disabled: Yes – but this may affect your user experience and require you to reconfigure preferences on each visit

4. Targeting and Advertising Cookies (Future)

Currently, we do not use advertising cookies. In the future, we may use these cookies to deliver relevant advertisements and measure advertising campaign effectiveness.

If we implement advertising cookies, we will:

  • Update this Cookie Policy with detailed information
  • Obtain your explicit consent where required by law
  • Provide clear opt-out mechanisms

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

Third-party services we use:

Kit (ConvertKit):

  • Email subscription form cookies
  • Tracks email opt-in conversions
  • Manages email preferences

MemberPress:

  • Membership authentication cookies
  • Access control for premium content
  • User session management

Payment Processors:

  • Secure payment processing cookies
  • Fraud prevention cookies
  • Transaction completion tracking

Make.com:

  • Workflow automation tracking
  • Assessment processing cookies (temporary)

Cookies We Use – Detailed List

Cookie NamePurposeTypeDurationProvider
wordpress_*User authenticationNecessarySessionknowingtreejourney.com
wp-settings-*User dashboard preferencesFunctionality1 yearknowingtreejourney.com
mepr_*Membership authenticationNecessarySession/30 daysMemberPress
_gaAnalytics – unique visitor IDAnalytics2 yearsGoogle Analytics 4
_gidAnalytics – session trackingAnalytics24 hoursGoogle Analytics 4
_gatAnalytics – request throttlingAnalytics1 minuteGoogle Analytics 4
ga*Analytics – session dataAnalytics2 yearsGoogle Analytics 4
ck_subscriber_idEmail subscription trackingMarketing1 yearKit (ConvertKit)
cookie_consentCookie preference storageNecessary1 yearknowingtreejourney.com
assessment_progress_*Assessment completion trackingFunctionality7 daysknowingtreejourney.com

Note: This list may not be exhaustive as third-party services may update their cookies. Cookie names with asterisks (*) represent multiple cookies with varying suffixes.

Cookie Consent and Management

Your Cookie Choices

When you first visit our Website, you will see a cookie consent banner. You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your cookie preferences at any time by:

  • Clicking the “Cookie Settings” link in the website footer
  • Accessing the cookie management tool in your account settings
  • Clearing cookies through your browser settings

Managing Cookies Through Your Browser

All modern browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • Set exceptions for specific websites

How to manage cookies in popular browsers:

Google Chrome: Settings > Privacy and Security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Note: Blocking all cookies may affect your ability to use certain features of our Website, particularly account login and member-exclusive content.

Do Not Track Signals

Some browsers have a “Do Not Track” (DNT) feature that signals websites not to track your browsing activity. Currently, there is no universal standard for how websites should respond to DNT signals.

We respect privacy preferences but note that:

  • Strictly necessary cookies will still be used even with DNT enabled
  • Analytics cookies may be disabled if you enable DNT (depending on settings)
  • Third-party services may have their own DNT policies

Mobile Device Settings

On mobile devices, you can control tracking through:

iOS (iPhone/iPad): Settings > Privacy > Tracking > Allow Apps to Request to Track (disable)

Android: Settings > Privacy > Ads > Delete advertising ID

International Cookie Compliance

GDPR (European Union)

For visitors from the European Economic Area (EEA):

  • We obtain explicit consent before placing non-essential cookies
  • You have the right to withdraw consent at any time
  • We provide detailed information about each cookie category
  • We honor your cookie preferences across your browsing session

CCPA (California)

For California residents:

  • We disclose all cookies and tracking technologies used
  • You can opt out of the sale of personal information (Note: We do not sell personal information)
  • You can request information about data collected via cookies

Other Jurisdictions

We comply with cookie and privacy laws in all jurisdictions where our users are located. If you have specific concerns about cookie compliance in your region, please contact us.

Data Collected Through Cookies

Cookies may collect the following information:

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Screen resolution

Browsing Information:

  • Pages visited
  • Time spent on pages
  • Referring URL (how you arrived at our Website)
  • Exit pages
  • Click patterns and navigation paths

Interaction Data:

  • Assessment completion rates
  • Button clicks and form submissions
  • Video/audio playback behavior
  • Scroll depth and engagement metrics

Account Information:

  • Login status
  • User preferences
  • Member access level
  • Purchase history (in encrypted form)

This information is used to improve your experience and optimize our Website. For details on how we use and protect this data, see our Privacy Policy.

Cookie Security

We implement security measures to protect cookie data:

  • Cookies containing sensitive information are encrypted
  • Secure flag is set for cookies transmitted over HTTPS
  • HttpOnly flag prevents client-side script access to sensitive cookies
  • Regular security audits of cookie implementation
  • Minimal data storage in cookies (most data stored server-side)

Changes to Cookie Policy

We may update this Cookie Policy to reflect changes in:

  • Cookie usage and implementation
  • Legal requirements and regulations
  • Third-party service integrations
  • User feedback and privacy best practices

When we make significant changes:

  • The “Last Updated” date will be revised
  • Registered users will receive email notification
  • You will be prompted to review and accept updated cookie preferences

Your continued use of the Website after changes become effective constitutes acceptance of the updated Cookie Policy.

Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy:

knowingtreejourney
Email: support@knowingtreejourney.com
Subject Line: Cookie Policy Inquiry

For specific requests related to cookies:

  • To opt out of specific cookies, contact us with “Cookie Opt-Out Request”
  • For GDPR-related cookie inquiries, include “GDPR – Cookies”
  • For technical questions about cookie implementation, include “Technical – Cookies”

We will respond to all cookie-related inquiries within 5 business days.

Additional Resources

To learn more about cookies and online privacy:

AboutCookies.org: Comprehensive information about cookies and how to manage them AllAboutCookies.org: Guide to cookies and browser settings Your Online Choices: European cookie management and advertising opt-out tool NAI (Network Advertising Initiative): Opt out of interest-based advertising


Cookie Preferences Summary

Currently Active: ✅ Strictly Necessary Cookies (required) ✅ Performance and Analytics Cookies (Google Analytics 4, Ahrefs, Screaming Frog) ✅ Functionality Cookies (preferences, assessment progress) ✅ Third-Party Service Cookies (MemberPress, Kit, payment processors)

Not Currently Used: ❌ Advertising and Targeting Cookies (may be added in the future with notice)

Your Control:

  • Manage preferences through our cookie banner or footer link
  • Disable non-essential cookies through browser settings
  • Contact us for specific cookie opt-out requests

By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.